Privacy Policy

Last updated: February 2025

1. Introduction

Tradzob (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, courses, and related services (collectively, the “Services”). Please read this policy carefully. By using our Services, you consent to the practices described in this policy. If you do not agree, please do not use our Services.

2. Information We Collect

We may collect the following categories of information:

2.1 Information You Provide

  • Account and registration: Name, email address, password, phone number (if provided), and any other details you submit when creating an account or enrolling in a course.
  • Communications: Messages you send to us (e.g. via contact form, email, or support), including your name, email, and the content of your message.
  • Payment information: Billing name, address, and payment method details. We do not store full credit card numbers; payment processing is handled by secure third-party payment processors.
  • Feedback and reviews: Any reviews, testimonials, or feedback you voluntarily submit.

2.2 Information Collected Automatically

  • Usage data: Pages visited, time spent, links clicked, and other actions on our website.
  • Device and technical data: IP address, browser type and version, operating system, device type, and unique device identifiers.
  • Cookies and similar technologies: See the “Cookies and Tracking” section below.

2.3 Information from Third Parties

We may receive information from third parties, such as payment processors (e.g. transaction status), analytics providers, or social media platforms if you interact with us through them (e.g. “Log in with Google”). We use such information in accordance with this policy and the permissions you grant.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our Services (e.g. course access, account management, and support).
  • Process payments and send transaction-related communications.
  • Send you service-related emails (e.g. password reset, course access, important updates).
  • Send marketing communications (e.g. new courses, tips) if you have opted in; you may opt out at any time.
  • Respond to your inquiries and provide customer support.
  • Analyze usage to improve our content, user experience, and security.
  • Detect, prevent, and address fraud, abuse, or security issues.
  • Comply with legal obligations and enforce our Terms and Conditions.
  • Send administrative notices (e.g. changes to our policies or Services).

We do not sell your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

We and our service providers use cookies, web beacons, and similar technologies to:

  • Essential cookies: Required for the site to function (e.g. login session, security).
  • Preference cookies: Remember your settings (e.g. language, region).
  • Analytics cookies: Help us understand how visitors use our site (e.g. Google Analytics).
  • Marketing cookies: Used to deliver relevant ads or measure ad performance, if we use advertising.

You can control cookies through your browser settings. Disabling certain cookies may limit some features of our Services. For more information, see your browser’s help section or visit allaboutcookies.org.

5. Sharing and Disclosure of Information

We may share your information in the following circumstances:

  • Service providers: With vendors who assist us (e.g. hosting, payment processing, email delivery, analytics). These parties are contractually required to protect your data and use it only for the purposes we specify.
  • Legal compliance: When required by law, court order, or government request, or to protect our rights, your safety, or the safety of others.
  • Business transfers: In connection with a merger, sale, or acquisition of our business or assets, in which case the new owner will be bound by this Privacy Policy.
  • With your consent: When you have given us explicit consent to share your information (e.g. for a testimonial or case study).

We do not rent or sell your personal information to third parties for their marketing.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption (e.g. SSL/TLS for data in transit), secure access controls, and regular review of our practices. No method of transmission over the Internet or electronic storage is 100% secure; we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you Services, and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. For example:

  • Account data: Until you delete your account or request deletion, plus a limited retention period for backups and legal compliance.
  • Transaction and payment records: As required by tax and financial regulations (typically several years).
  • Communications: For as long as needed for support and quality assurance.
  • Analytics and logs: In aggregated or anonymized form, or for a limited period as needed for security and improvement.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data (you can also update your account settings where available).
  • Deletion: Request deletion of your personal data, subject to legal and operational requirements.
  • Portability: Request a copy of your data in a structured, machine-readable format where applicable.
  • Objection and restriction: Object to or request restriction of certain processing (e.g. marketing, profiling where applicable).
  • Withdraw consent: Where processing is based on consent, you may withdraw consent at any time.
  • Complaint: Lodge a complaint with a supervisory authority in your country.

To exercise these rights, contact us at support@tradzob.com. We will respond within a reasonable period and in accordance with applicable law. You may also opt out of marketing emails by clicking the “unsubscribe” link in any marketing email.

9. International Transfers

Your information may be processed and stored in countries other than your country of residence, including countries that may have different data protection laws. When we transfer data internationally, we take steps to ensure that your information receives an adequate level of protection, such as through standard contractual clauses or other mechanisms recognized by applicable law.

10. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us at support@tradzob.com, and we will take steps to delete such information.

11. Third-Party Links

Our website may contain links to third-party websites (e.g. social media, resources, or partners). We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date. We may also notify you by email or through a notice on our Services where appropriate. Your continued use of the Services after the effective date of changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

We will respond to your request in accordance with applicable law.

Back to Home